Help Desk Manager
Chenega - Arlingtonadequate coverage to meet service level agreements (SLAs). Oversee onboarding, and training of new Help Desk Technicians.... Establish and maintain service level agreements (SLAs) for response and resolution times. Monitor and analyze help desk..
2 days ago, source: Careerjet
Lead Help Desk Technician
Chenega - West PointJob Description: Summary Lead Help Desk Technician Remote Are you ready to enhance your skills and build... environment. The Lead Help Desk Technician provides superior customer service and acts as the first line for fielding...
2 days ago, source: Careerjet